After a long-awaited review 😂, I'm happy to finally share my experience and well deserved and earned stars! My son Alex from Elantra Entertainment highly recommended this particular Access Storage as its close to us, and after doing our research, this location became our top choice. We needed a storage facility that could accommodate our access needs while supporting our business and is primarily accessible friendly, and we're very happy with our decision.
As a secondary client with my son, I'm proud to say the service has been excellent. The facility is always kept clean, organized, and in excellent condition. We've also had the pleasure of being assisted by Bhavika, who has been incredibly friendly, professional, and genuinely customer-focused. She has made every interaction a positive one, and we truly appreciate the level of care and support she provides. We honestly can't say enough great things about this location and its staff. The customer service has been excellent from start to finish.
One small note for future customers: if you're planning to have lighting installed inside your storage unit, it's a good idea to arrange it well before your move-in date. Our installation took longer than we anticipated as we thaught it would be not long than advised time that was told, but the issue was eventually resolved overtime. Planning ahead will help make the process even smoother.
Overall, we're extremely happy with our experience and would highly recommend this Access Storage location to anyone looking for a clean, well-maintained facility backed by an exceptional team and a extremely convient accessible roll out spot. Second we wished the office space was accessible friendly as there is a step to get in but we found a minor work around but hopefully long term this can be resolved. Thank you, Bhavika and everyone at Access Storage at 137 Queens Plate Dr, for your excellent service!