My experience with Apple Self Storage has been really great! Logistically, I love the great location downtown, and ease of access to my unit. It is so convenient to drive in, and loading and unloading is a breeze. The downtown location is just so perfect and ideal. But I think what made the experience better is the great customer service.
The staff members are very attentive (and kind during these difficult covid times), answering all my questions and queries, whether in person, over the phone, or e-mail. Anita has been especially helpful with my billing questions and accommodating the many changes I had to make. When I was so stressed with moving, it’s nice to have one less thing to worry about. Also, once when I had accidentally forgot to lock my unit, staff was quick to contact me so I can go and lock my unit.